Privacy Policy

1. Introduction

Letter Paradise takes the protection of your personal data very seriously.

2. Responsible Entity

Hermann Fischer, Merianstr. 10, 75015 Bretten

Germany

Email: info[at]letterparadise[dot]com

3. Data Collection

We collect the following data:

• Account data (email, name) for user registration
• Order data (configuration, amount, payment method)
• Shipping address for delivery

4. Hosting & Server Logs

Technical data (IP address, browser, timestamp) is automatically stored.

5. Supabase (Database)

We use Supabase for our database with Row Level Security and encryption.

Data is protected by RLS policies and encrypted in transit (TLS).

6. Stripe (Payments)

We use Stripe for payment processing.

Privacy Policy: https://stripe.com/privacy

7. PayPal (Payments)

We use PayPal for payment processing.

Privacy Policy: https://www.paypal.com/privacy

8. Analytics

We use Umami, a privacy-friendly web analytics service (self-hosted, no cookies, no personal data).

9. Cookies

We use only technically necessary cookies (session, cart). No tracking cookies.

10. Email Communication

When you order, we store your email for communication. Emails are encrypted in transit.

11. Your Rights

• Right to access (Art. 15 DSGVO)
• Right to rectification (Art. 16 DSGVO)
• Right to erasure (Art. 17 DSGVO)
• Right to restrict processing (Art. 18 DSGVO)
• Right to data portability (Art. 20 DSGVO)
• Right to object (Art. 21 DSGVO)

12. Right to Complain

You have the right to complain to the responsible data protection authority.

https://www.bfdi.bund.de

13. Data Retention

We retain order data for 10 years per HGB 257. Account data until deletion.